how to bid

GETTING STARTED

Making an Account (Signing Up)

If you are new to Julien’s, you’ll need to create an account before you can bid. You can do this by clicking the “Log In” button in the upper right corner of the screen and clicking the “Sign Up” link at the bottom of the window.

Creating a new account is a breeze. You'll be prompted to provide your email, password, and name. These will be your login credentials in the future.

Once you’ve completed this, we'll send a verification email to the address you provided. Simply click the link in the email, and your account is verified and logged in.

Registering for an Auction

Registering for an auction allows you to bid and receive updates. To do so, go to the auction you are interested in and click the "Register to Bid" button at the top of the page. You can also register by clicking "Register to Bid" on an individual lot page.

When registering, you will have a chance to update your preferred shipping and billing information. You may also be asked to update your credit card information.

As part of this process, we will validate your credit card, and ask you to accept Julien's Terms and Conditions. When you enter your credit card information, a $1 hold will be imposed for verification purposes. Your card information will also be stored securely and auto-charged up to $5,000 if you win any lot(s) in an auction.

You can bid immediately after completing your registration. You will receive a confirmation email to the email address on your Julien's account.

HOW TO BID

Placing a Bid in a Live Auction

Once you’re logged in and registered, you can place a bid.
There are a few different ways to place a bid in a Julien's live auction:

1. Bid online by leaving a maximum bid before the live sale

You are able to place bids online before a live auction. You can choose to bid the next increment, or you can bid your maximum amount, and the system will bid for you until it reaches your limit. A maximum is highest hammer price that you are willing to spend on a specific lot. The system will only bid up to your maximum if there is competition against you - if no one else bids, you will win the lot at an amount lower than your maximum. Placing a max bid is a convenient strategy if you don’t want to check in on your bids during the course of the auction.

2. Bid online during the live sale

Live auctions culminate in an event led by a Julien's auctioneer. Auctions are streamed and have online bidding capabilities to ensure that you can participate no matter where in the world you are.

The date and time of the live sale will be displayed on the main auction page, and under the auction schedule tab.

When it’s time, you can join us in the online bidding room by clicking the “enter auction” button that will appear on our website.

When bidding in a live auction, you will always be bidding the next asking bid, and all you have to do is click the button at the bottom of the page to submit that bid. You can access the online bidding room on desktop devices, tablets, and mobile phones.

3. Bid on the telephone with a Julien's representative

If you’re unable to attend the auction in person, and it’s not convenient to access the online bidding room, you can phone bid with our staff.

To set up a phone bid, please email [email protected]. Let us know which items you are interested in bidding on and the best phone number at which to reach you. When your items come up during the live sale, a Julien's employee will give you a call and relay your bids in real time to the auctioneer.

4. Bid in person in the room

Join us! Auctions are generally open to the public; ticketed auctions will be clearly advertised as such. You can register online, or register when you arrive (you must have an account and billing information on file to bid, so we recommend registering beforehand). Our team will give you a paddle and you can soak up the auction excitement in person.

Placing a Bid in an Online-Only Auction

*You can place incremental bids or maximum bids; the system will bid automatically on your behalf up to your max bid if there is competition.

*Use the “My Bids” button to keep track of lots you’ve bid on.

*Lots begin closing at a set time in one-minute intervals. Each lot has a countdown timer – keep an eye on it!

*Lots close individually. If a bid is placed within the lot’s last minute, the timer resets to two minutes until competition stops. This may cause lots to close out of order if bidding continues while the following lot closes.

Finding out that you have been outbid

At any point in the auction process, you can get outbid. If this happens before the live portion of the sale, you will be informed via email and can bid again either by placing the next bid or a maximum bid. If you're logged in to the website, you will also see messaging on the lot page and in the "My Profile" section of the website.

If you place a bid on an item and immediately find that you have been outbid, it may be that someone has placed a max bid before you, and it is now activating because of your bid. You are welcome to bid again to try to outbid their maximum!

Please note: You will not receive an email if you are outbid during the live auction led by the auctioneer.

AFTER THE AUCTION

How can I pay if I've won?

If you win an item, you will receive a confirmation email after the auction, followed by an invoice. You can visit the ‘Invoice’ section of your profile to submit payment and arrange shipping. If you have not settled your invoice within three days, the credit card on file will be charged for the full amount of your invoice.

We accept the following additional payment methods:

• • Cash

• • Cashier’s check

• • Personal check

• • Wire transfer

• • Credit card (American Express, Mastercard, and Visa)

• • Crypto payment (When indicated, for certain Lots Julien’s Auctions also accepts payment by cryptocurrency (Bitcoin (BTC), Bitcoin Cash (BCH), DAI Stablecoin (DAI), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), and USD Coin (USDC))

Winning Bidders who wish to pay by check may do so by making checks payable to:

Julien’s Auctions
13007 Western Avenue
Gardena, CA 90249

What fees or extra costs do I need to be aware of?

The costs in your final invoice may differ depending on the specific auction, and the way that you choose to pay.

• Buyer's Premium: the buyer's premium is a charge in addition to the hammer price of a lot.

• Shipping: Shipping is not included in your invoice and must be paid separately. Arta, our shipping partner, will email you a shipping quote after the auction. If you would prefer to choose your own shipping service, just let us know.

• 2.5% credit card processing fee on all invoices paid via credit card

• 2% processing fee on crypto payments

• Applicable sales tax